community access and transport support

Supporting Independence Through Safe & Reliable Transport 

Our disability transport and community access support helps participants travel safely and confidently to the places that matter in everyday life. Mind & Body Support provides flexible, personalised assistance across Melbourne for school, TAFE, work, appointments, shopping, social activities, recreation and community participation.

Support can include direct transport with a support worker, assistance getting to and from activities, or one-on-one support to build confidence using public transport and travelling more independently within the community.

We focus on making each journey comfortable, supportive and suited to the participant’s individual needs and goals, whether that means reliable transport to regular commitments or developing the skills and confidence to get around more independently.

We support self-managed and plan-managed NDIS participants, as well as private and self-funded clients.

We can assist with:

  • School pickups and drop-offs
  • TAFE and work transport
  • Public transport support
  • Community outings and appointments
  • Gym and recreational activities
  • Shopping and errands
  • Travel confidence and routine-building
  • Social and community participation

School, TAFE & Work Transport Support

We provide reliable transport support for participants attending school, TAFE, university, or work. Our team can assist with pickups, drop-offs, and accompaniment, helping participants build confidence in navigating daily routines and transportation environments.

Public Transport Accessibility & Travel Training Support

Using public transport can feel challenging for some individuals. Our support workers help participants build confidence using trains, trams, and buses safely and independently. Support may include:

  • Learning transport routes
  • Understanding timetables
  • Practising travel routines
  • Building confidence in public settings
  • Developing everyday travel skills

Our services are available to NDIS participants who are self-managed or plan-managed, as well as private and self-funded clients. No matter how your support is funded, we work with you to create flexible, person-centred support that fits your goals, your routine, and your budget.

public transport support Melbourne
COMMUNITY ACCESS SUPPORT

What Can Community Access Support Actually Look Like?

Community access support is about helping participants get out, take part and build confidence in everyday community environments. The support provided will depend on the person's goals, interests, abilities and level of independence.

01

Shopping & Errands

Support with grocery shopping, local errands and becoming more confident navigating everyday tasks.

02

Appointments

Practical support getting to and from eligible appointments and navigating unfamiliar environments.

03

Sport & Recreation

Support to attend the gym, sporting activities, swimming, walking groups or other recreational interests.

04

Social Activities

Going to cafés, the movies, bowling, community events or activities chosen by the participant.

05

Community Groups

Support participating in clubs, groups and activities that encourage connection and belonging.

06

Public Transport Skills

Practising routes, reading timetables and developing confidence using public transport where appropriate.

07

Exploring Melbourne

Visiting local attractions, parks, community facilities and places that align with individual interests.

08

Building Independence

Gradually developing the skills and confidence to complete more community activities independently.

COMMUNITY ACCESS

Support to Participate

Community access focuses on the support a participant may need while taking part in activities, completing everyday tasks and engaging with their local community.

TRANSPORT SUPPORT

Support to Get There

Transport support may assist eligible participants to travel to community activities, appointments and other agreed destinations as part of their support.

Supporting People with a Wide Range of Disabilities & Conditions

At Mind & Body Support, we believe every person deserves support that is tailored to their individual strengths, goals and needs. Our experienced team works with children, teenagers and adults living with a wide range of physical, intellectual, neurological and psychosocial disabilities, adapting our support to help every participant feel confident, capable and included.


We proudly support participants living with Autism Spectrum Disorder (ASD), ADHD, Global Developmental Delay, Intellectual Disability, Down Syndrome, Cerebral Palsy, Muscular Dystrophy, Multiple Sclerosis (MS), Parkinson’s Disease, Acquired Brain Injury (ABI), Spinal Cord Injury, Stroke Recovery, Epilepsy, Anxiety, Depression, PTSD, Schizophrenia, and many other disabilities and health conditions. Whatever your goals, we’ll work alongside you to provide personalised, compassionate support that promotes independence, wellbeing, community participation and an improved quality of life.

Community Access & Social Participation

Our community access support helps people with disability get out into the community, stay connected and participate in activities that are meaningful to them. Community participation can play an important role in building confidence, independence, social connections and overall wellbeing.

At Mind & Body Support, we provide personalised one-on-one support based on each participant’s individual goals, interests and comfort level. This may include going shopping, exercising, meeting friends, visiting local cafés, participating in hobbies, attending appointments, joining recreational programs, going to sporting or community events, or simply getting out and about across Melbourne.

Our support is about more than getting from one place to another. We encourage participants to build confidence in social settings, develop communication and everyday life skills, strengthen friendships and become more comfortable accessing their local community.

We understand that community participation looks different for everyone. Whether you want support trying something new, maintaining regular activities or becoming more independent in the community, our team provides flexible and encouraging assistance tailored to your routines, interests and goals.

NDIS Community Transport & Community Access

For self-managed and plan-managed NDIS participants, community transport support can form part of broader assistance with accessing everyday activities, appointments, education, work and social participation, depending on the participant’s individual plan and funding arrangements.

What Makes Us Unique

Why Choose Mind & Body Support?

Mind & Body Support is an unregistered provider of NDIS supports. We are not representatives, partners, or affiliates of the National Disability Insurance Scheme (NDIS) or the National Disability Insurance Agency (NDIA). We provide our services independently and are committed to delivering high-quality support in line with our values and the needs of the people we support.

At Mind & Body Support, we focus on creating supportive and positive experiences that help participants feel empowered in everyday life. If you’re looking for community access support or disability transport services across Melbourne, Mind & Body Support is here to help.

Funding Options

Flexible Disability Support Funding Options to Suit Your Needs

Mind & Body Support welcomes participants using a range of funding arrangements. Whether you're self-managed, plan-managed or privately funding your supports, we're here to provide personalised disability support tailored to your goals, lifestyle and individual needs.

Not Sure Which Funding Option Is Right For You?

Our friendly team is happy to explain your funding options and help you choose the support pathway that best suits your circumstances.

Make an Enquiry
YOUR SUPPORT JOURNEY

Get Started In Just 3 Steps

01

Get In Touch

Contact our team to discuss the participant's goals, strengths and the type of support you're looking for.

We'll take the time to understand their interests, routines, abilities and aspirations so we can recommend personalised support that suits their individual needs and stage of life.

02

Develop Your Support Plan

Together, we'll develop a support approach tailored to the participant's goals — whether that's building independence, increasing community participation, developing life skills or staying active.

We can also work alongside families, carers, support coordinators and allied health professionals to help keep support practical, consistent and meaningful.

03

Grow Skills, Confidence & Independence

Through personalised support across community access, daily living, life skills, fitness and social activities, participants can build confidence and develop practical skills for everyday life.

As goals are achieved and needs change, we adapt support to encourage continued growth, greater independence and meaningful participation in the community.

faq

frequently asked questions

  • Q. What is community access support?

    Community access support helps individuals participate in everyday activities within their local community. This may include attending social outings, appointments, education, work, fitness activities, shopping, or recreational programs while receiving personalised support and transport assistance.

  • Q. What disability transport services do you provide?

    We provide flexible disability transport services including school pickups, TAFE transport, work transport, appointment transport, public transport support, and assistance attending social and community activities across Melbourne.

  • Q. Can you help with public transport training?

    Yes. Our support workers can help participants build confidence using trains, buses, and trams safely and independently. We can assist with learning routes, understanding timetables, practising travel routines, and developing everyday travel confidence.

  • Q. Do you provide transport to school, TAFE, or work?

    Yes. We support participants with transport to and from school, TAFE, university, and workplaces while helping build routine, confidence, and independence.

  • Q. Can you assist with transport to appointments or activities?

    Yes. We provide safe and reliable transport support to help clients get to appointments, therapy sessions, gym programs, school activities, or community outings.

  • Q. Do you offer community access support across Melbourne?

    Yes. Mind & Body Support provides community access support and disability transport services across Melbourne and surrounding suburbs.

  • Q. How does Mind & Body Support approach support services?

    Our team takes a holistic approach to support. We focus on the bigger picture by helping participants improve confidence, independence, wellbeing, social connection, and everyday life skills — not simply addressing one individual challenge.

  • Q. What is NDIS community transport support?

    NDIS community transport support helps eligible participants travel to everyday activities and access their local community. Depending on your individual needs, goals and NDIS plan, this may include support getting to work, education, appointments, shopping, social activities, recreational programs and community events.

    At Mind & Body Support, we provide flexible transport and community access support for self-managed and plan-managed NDIS participants across Melbourne.

  • Q. Can a support worker travel with me on public transport?

    Yes. A support worker can travel with you on trains, trams and buses to help you feel safer and more confident using public transport. Support can include planning routes, reading timetables, navigating stations and stops, purchasing or using a myki, making connections and becoming familiar with regular journeys.

    The level of assistance can be tailored to your goals, whether you need ongoing support when travelling or want to gradually build the skills and confidence to use public transport more independently.

  • Q. What types of community activities can you support?

    We can support participants attending social outings, fitness activities, community programs, hobbies, sporting events, shopping trips, recreational activities, and other social and community participation opportunities.

  • Q. How do I get started?

    Getting started is simple. Contact our team to arrange a free consultation where we can discuss your needs, goals, and the best support options for you or your family.